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Postage and Privacy Policy

PRIVACY POLICY

We recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below. The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential. Currency House will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what you have provided voluntarily. When you buy something from Currency House (eg via this website, over the telephone etc.), personal information may be requested (such as name, phone, email and address) in order to provide product information, newsletters (including e-newsletters) and advise of other Currency House publications, competitions or events such as launches, which may be of interest to you. You are not obligated to provide this personal information but we can't provide this information, which may be of interest to you, unless you do so. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Currency House uses cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow Currency House to monitor the items an individual may want to access as they move through the site, and records how many people are using the different parts of the site. It is possible to set the browser to refuse cookies but remember that this may limit the services provided by our website. In addition to Cookies we also look at the number of hits the site receives and keep track of the domains from which this site is accessed. We may also look at the most popular search words used in connecting you to this site in order to ascertain what most interests our users. The names of persons who request information from or about Currency House by emailing us are added to our database as members. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our member list. Currency House will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. In some cases these facilities may be overseas. Currency House employees and data processors are obliged to respect the confidentiality of any personal information held by Currency House. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Currency House will not be held responsible for events arising from unauthorised access to personal information.

POSTAGE POLICY

During normal working weeks orders will be mailed via Australia Post within 10 working days of receipt unless items are out of stock. Express post orders will be mailed within 2 working days of receipt (within Australia only).